Our Support Client Platform
AI-Powered Messaging
We reply to messages on your website, help desk, and other platforms using AI, ensuring seamless communication with your customers.
Interactive SMS Conversations
Send SMS messages not only for notifications but also to engage in conversations to resolve account issues, answer product questions, or handle service requests.
See our frequently asked questions to learn more.
Intelligent Data Collection
Each question asked is stored in the system so it can learn from errors. We ensure the customer is satisfied; otherwise, someone will email/text them to fix the issue and escalate to appropriate team members for resolution.
Personnel Organization
Organize your team by assigning tasks like follow-ups, escalations, and issue resolution. The goal is that the customer gets seamless support without delays.
Capabilities
Urgent Escalation
In case of urgent issues, our AI system can immediately send an SMS or an email to the appropriate team members, detailing the nature of the issue and ensuring a prompt response to resolve critical customer problems.
learn moreAnalysis
Our AI will conduct an in-depth analysis of the conversation to gauge customer satisfaction on a scale from 1 to 10. It will detect any negative sentiment or dissatisfaction, allowing you to proactively address any concerns and enhance the customer experience.
view moreKnowledge Base
With our AI, you can add a variety of resources to help your customers. This includes detailed guides, FAQs, images, and web links, making it easy for customers to find answers and resolve issues independently.
view moreHow We Organize Support Client Teams
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Ticket Creation
Both customers and team members can submit tickets or reports through multiple channels.
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AI Analysis
The ticket is sent to our AI system, which analyzes the issue and may request additional information such as screenshots or documentation.
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Decision Making
Our system processes the information and determines the appropriate action to resolve the issue.
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Task Assignment
Based on the team members in your organization, the system sends a task request with an estimated time to accomplish it. Assigned team members can accept or decline the task.
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Automatic Allocation
An amount is allocated automatically for the task, up to a limit where authorization is required for transactions exceeding it.
Popular Platform Integrations
Our platform seamlessly integrates with popular business tools to streamline your operations and provide a unified experience for managing customer support. To connect platforms from your website contact us.
Manage tickets, customer communications, and account details all in one place. Stay connected and organized effortlessly.
Why Choose Our Support Client Platform?
Industries We Serve
Healthcare
Streamline patient communications, appointment scheduling, and medical inquiries with AI-powered support.
E-commerce
Handle order inquiries, returns, product questions, and customer complaints automatically across all channels.
SaaS
Provide instant technical support, onboarding assistance, and feature explanations to maximize user adoption.
Financial Services
Secure, compliant customer support for banking, insurance, and investment services with real-time assistance.
Real Estate
Manage property inquiries, scheduling viewings, and client communications efficiently with automated workflows.
Education
Support students and parents with enrollment questions, academic guidance, and administrative assistance.
Frequently Asked Questions
Most businesses can be up and running within 24-48 hours. Our team will help you integrate with your existing platforms and customize the AI to match your brand voice and industry-specific needs.
We integrate with major platforms including Zendesk, Freshdesk, Intercom, Shopify, Stripe, Slack, and many more. We also provide API access for custom integrations with your existing business tools.
Absolutely. We are GDPR compliant, Law 25 compliant, and SOC 2 Type II certified. All data is encrypted in transit and at rest, and we never share your customer information with third parties.
Our AI is designed to handle 80-90% of common customer inquiries automatically. For complex issues, it seamlessly escalates to your human agents with full context and suggested solutions, making your team more efficient.

Automated
Features
Handle missing information requests, broken communication issues, and client suggestions automatically.
Our AI-powered system ensures that you never miss important details. Stay ahead with smart automation.
Ready to Transform Your Support Client?
Start today and revolutionize your support client operations with our AI-powered platform.

Proactive Outreach
Send proactive messages to past and potential customers to increase engagement and enhance customer retention.
Utilize targeted communication strategies to boost your business growth.